Customer Support Quality Engineer

Are you interested in Quality and love work in a team ?

We are now looking for a Quality Key Contact to Customers.

Mission:

Manage warranty and quality performance (customer claims, DPPM, response time, containment actions at customer site,…)

Responsibilities:

• Lead cross-functional problem-solving teams to drive process and product improvements; use of QA methodologies to manage and facilitate issue resolution including root cause investigations and the development, implementation and monitoring of effective corrective and preventive actions.
• Establish and maintain quality performance metrics.
• Develop and implement quality standards as part of the TitanX Quality System to ensure products meet expectations of customers.
• Support the development of product specifications and tolerances, design and process FMEAs.
• Establish and maintain control plans / inspection standards to assure critical features are controlled through the production processes.
• Lead/facilitate review and disposition of discrepant materials identified for control of nonconforming product.
• Perform internal audits (system, product, process, project,…)
• Apply and deploy TISIX application (quality tools) to promote and maintain a culture and attitude of continuous improvement, working within the TitanX team to make it more efficient, safer and an enjoyable place to work.
• Perform other related duties or projects as assigned.

Requirements:

• A Bachelor of Science degree in Mechanical engineering, Industrial engineering, or the equivalent in experience (minimum 10 years)
• Knowledge of IATF16949, Customer Specific Requirements and the core tools (FMEA, Control Plan, PPAP, MSA, APQP, SPC)
• Quality systems experience in a manufacturing environment
• Demonstrated success in applying quality problem solving methodologies
• Good oral, written and presentation communication skills.
• Must be analytical, detail oriented, effectively handle multiple priorities, have a strong quality mindset and have the ability to meet tight deadlines.
• May be required to support extended hours based on business and production needs.
• Fluent in English – Swedish language is a plus
• Ability to work into a SAP environment is a plus

Welcome with your application!